Business Insights

Section 179 Tax Deduction & What it Could Mean for Your Business

When purchasing equipment for your business that will be in use for more than one year, you must depreciate the cost a little at a time over several years. Depending on the purchase, it can take years to fully depreciate the cost of business property. Section 179 is a...

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Improve Your Cell Phone Signal

Cell reception is no longer considered a luxury. To most cell phone users, it’s a modern-day necessity making it essential to have reliable cell coverage at your place of work. While provider coverage maps may show strong signals in your area, it does not guarantee...

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Handling the Threat of Ransomware

"Ransomware" is the term used when cyber-criminals make the data on your network inaccessible to you until you pay a large ransom. The tools used for ransomware are no different from those used for traditional hacking, but instead of stealing your data, criminals want...

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Are You Prepared? Business Continuity and Disaster Recovery

From ever-changing cybersecurity risks to the need to now plan for business resiliency in the face of a global pandemic. Not having a plan is no longer an option. You have worked hard to open your business and keep it running and losing it to a disaster would be...

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The Distributed Workforce

With remote teams of employees becoming much more commonplace, employers are tasked with effectively managing their distributed workforce. Many technologies exist to enable and control resources available to remote employees. Voice-over-Internet-Protocol, or VoIP,...

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Deliver a Positive Customer Experience with a Contact Center

Every contact you have with a customer allows you the opportunity to increase revenue. How you handle customer contacts affects your bottom line. Big businesses efficiently handle customers by building large, expensive call centers staffed by hundreds of sales and...

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The Importance of Emergency Notification Systems

While we never expect to find ourselves in an emergency situation, a crisis can strike anytime, anywhere. During an emergency or dangerous event, the most pivotal step an organization can make is to quickly inform and alert people in harm’s way. Whether it’s a...

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Caller ID Spoofing and How to Protect Yourself

If you have a landline or a cell phone, you have most likely experienced an increase in the number of local phone calls you’re receiving, but when you answer the phone, it’s an automated telemarketing campaign or an obvious, or not so obvious, scam call. You are not...

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Select a Voice and Data Partner with Confidence

Effective voice and data communications are critical to the success of your business, making it critical for you to select the right telecom provider/partner. This selection, however, can be difficult because of the many telecom providers and options available in the...

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Kari’s Law and RAY BAUM’S Act: Compliance for Your Business

Kari’s Law Kari’s Law is named for Kari Hunt who was killed by her estranged husband in a motel room in Marshall, Texas in December of 2013. Ms. Hunt’s 9-year-old daughter had tried to dial 911 several times during the attack but was not able to because she did not...

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