Information Technology (IT) Services
Managed IT Services
Simple, Secure IT Support — We Handle the Technology
Our Managed IT Services are designed for small businesses that want their technology to just work. Whether you have no internal IT staff or need extra support, we manage your entire IT environment so you can focus on running your business.
What Small Businesses Get
- Proactive monitoring to prevent issues before they cause downtime
- Business‑grade security for computers and servers
- Predictable monthly costs with scalable service options
- Support for all industries and business sizes
Monitoring, Security & Support
- 24/7 remote monitoring of PCs, servers, and networks
- Automated Microsoft updates and security patching
- Cybersecurity awareness training for employees
- Annual risk assessments to reduce security threats
- Reliable remote and onsite help desk support
Essentials Plan
Comprehensive Plan
Best for organizations with or without IT Staff
Provides essential security tools and business
applications to maintain a secure, efficient IT
environment for organizations that handle daily
support internally.
applications to maintain a secure, efficient IT
environment for organizations that handle daily
support internally.
Key Benefits
- Robust security software suite protecting
PCs/servers - Enhanced performance and reduced
downtime - Scalable, cost-effective solution
- Supports all industries
Monitoring & Support
- 24/7 remote monitoring and optimization
- Issue notifications to designated contacts
- End-point and server stability monitoring
Security & Updates
- Automated Microsoft patches and security
updates - Cybersecurity awareness training
- Annual risk assessments
Training & Reporting
- Online Microsoft training for end users
- Customized reporting
- Technology business review meetings
Best for organizations without in-house IT Staff
End-to-end IT management with onsite and
remote support, including reliable help desk
support and complete technology infrastructure
management.
remote support, including reliable help desk
support and complete technology infrastructure
management.
Everything in Essentials PLUS
- Full help desk support for end users
- Complete technology infrastructure
management - Onsite and remote support services
Device Support
- Laptops, desktops, and servers
- Mobile devices (client-owned and BYOD)
- Network storage devices
- Printer support (connectivity and drivers)
Network Infrastructure
- Firewalls and routers
- Network switches and wireless AP’s
- Vendor liaison services for ISP
- 3rd party equipment coordination
Additional Services
- Line of business application support
- Extended training programs
- Enhanced reporting capabilities
Managed IT Seats
Managed IT Seats bundle licensing, security, monitoring and compliance into predictable per seat solutions – simplifying IT management while stengthening your cybersecurity posture.
- Centralized device monitoring and management
- Advanced endpoint and identity security
- Microsoft 365 licensing options included
- Security monitoring, reporting, and compliance tools
Standard Seats
Cloud Seats
Premium Seats
Best for servers and shared devices
- Remote Monitoring & Management (RMM)
- Endpoint antivirus and web filtering
- Endpoint Detection & Response (EDR)
- Security Information & Event Management (SIEM)
Best for mobile users or shared workstations
- Microsoft 365 F3 licensing
- Business email and online storage
- Backup and compliance tools
- Identity threat detection and security training
- Security monitoring and reporting
Best for fully managed employees and workstations
- Microsoft 365 Business Premium licensing
- Full endpoint and identity protection
- Centralized device and mobile management
- Advanced security monitoring and compliance reporting
- Backup, spam filtering, and cybersecurity training